Frequently Asked Questions


Do you ship overseas?

We mainly ship to the United Kingdom (UK) and United States of America (USA). Please check the 'Shipping Tab' details on the product page before purchasing for shipping details.

How long will it take to get my order?

As we are a marketplace each brand has their own shipping times and dependant on if the product is made-to-order. Dependant on where you are we aim for the below shipping times. Delivery details will be provided in your confirmation email.
Once Dispatched
~ UK Standard Delivery aim: 3-5 Working Days
~ USA Standard Delivery aim: 5-15 Working Days
~ EU Standard Delivery aim: 5-15 Working Days
~ ROW Standard Delivery aim: 2 Weeks

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.


Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Can I get my product personalized?

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.


Any question?

You can contact us through our contact page! We will be happy to assist you.

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